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Using the Power of Personalization at Scale wit Matt Barnett | #92 SaaS Podcast

03/11/2021
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    Matt Barnett, the Founder & CEO of Bonjoro, a personal video messaging & customer delight platform to welcome & onboard customers & clients.

    Bonjoro also helps customer success teams convert and retain more customers through personalized  video. 

    Matt is a former designer & expert product builder with a passion for building a great business culture. As Bonjoro continues to grow, they’re aiming to be one of the most beloved companies, where values & culture continue to be the main driver of the business’s success. 

    During this interview we cover:

    • 00:00 Contentfy, Your On-Demand Content Team (Sponsor)
    • 01:02 – Intro 
    • 02:01 – Matt’s Background, Past Ventures & Bonjoro
    • 08:30 – Bonjoro in Term of Size & Raising Funds 
    • 10:42 – Leveraging Video for Onboarding & Customer Relationships
    • 18:18 – Video Funnels for SaaS Founders
    • 21:41 –  Some Surprising Uses for the Tool
    • 27:02 –  The Power Of Personalization at Scale 
    • 31:00 –  Successful Growth Strategies
    • 34:13 – Failed Growth Strategies
    • 36:59 – Engagement for Company Success 
    • 43:27 – Biggest Challenges  Matt’s Facing Right Now Growing Bonjoro
    • 45:43 – Advice Matt Would Tell his 25 Year old Self
    • 47:35  – Matt’s  Top Resources Instrumental to His Success 
    • 50:10 – What does Success mean To Matt Right Now
    • 51:37 – The Future for Bonjoro & Get in Touch with Matt

    Mentions:

    • Bonjoro

    Books:

    • The Hard Thing About Hard Things

    Get In Touch With Matt:

    • Matt’s Linkedin

    Tag us & follow:

    • Facebook
    • LinkedIn 
    • Instagram 

    More about Akeel:

    • Twitter
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    • More SaaS Podcast Sessions
    • SaaS Consulting Services
    • Learn How to Value a SaaS Company
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