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Becoming a SaaS Leader in the Competitive Communications Market with Lon Baker | #109 SaaS Webcast

05/13/2021
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    Lon Baker is the COO at Virtual PBX, an award-winning business Voice-Over-IP provider. With a unified communications strategy, Virtual PBX lets you connect your users over traditional phones, computers, or mobile devices.

    It also lets you transform any location into a productive home office, greet customers using their Virtual Receptionist, route calls by the department, update your business hours, start a video conference call, and much more! 

    During this interview we cover:

    • 00:00 Intro
    • 01:02 – Lon’s  Background, Past Positions & From VirtualPBX Customer to COO
    • 02:53 – Pros & Cons  of Using VoIP Over Conventional Communication Methods
    • 06:07 – Can VoIP be Adapted to Every Development & Tech Circumstances?
    • 07:34 –  VoIP for SaaS Teams 
    • 09:24 – Security, Call Encryption & VoIP Security
    • 10:57 – The Right Balance for Businesses to Mix Voice, Video & Messages
    • 12:25 –  Competing With The Big Names In the Industry
    • 14:19 – What to Look for When searching for a VoIP provider
    • 16:23 – WorkPatterns: One on Ones, Team Collaboration, Feedback, Recognition & Goals – all in one place
    • 18:20 – Growth Strategies That Have Worked for VirtualPBX 
    • 21:33 – Failed Growth Experiences
    • 22:58 – Advice Spencer Would Give His 25 Years Old Self
    • 23:50 – Know  When to Kill a Product
    • 25:05 – Biggest Challenges Lon is Facing Right Now with VirtualPBX?
    • 25:54 – Instrumental Resources for Lon Success
    • 28:06 – What does Success Mean to Lon Today
    • 29:27 – Get in Touch With Lon

    Mentions:

    • VirtualPBX
    • Notion
    • Intercom
    • Slack
    • Tweetdeck

    People:

    • Elon Musk
    • David Heinemeier Hansson

    Get In Touch With Lon:

    • Lon’s Linkedin
    • Email Lon: lon.baker@virtualpbx.com

    Tag us & follow:

    • Facebook 
    • LinkedIn 
    • Instagram 

    More about Akeel:

    • Twitter
    • LinkedIn
    • Saas Podcast
    • SaaS Consulting
    • How to Value a SaaS Company
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